Privacy Policy

Last Updated: 12.01.2026

1. Introduction

Welcome to Beauty Center Milanova ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us at contact@beautycentermilanova.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, book an appointment, or express an interest in obtaining information about us. The personal information that we collect depends on the context of your interactions with us and the choices you make. This includes:

  • Name and Surname
  • Phone Number
  • Email Address (if provided)
  • Appointment History and Preferences

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To facilitate account creation and logon process: If you choose to create an account.
  • To fulfill and manage your bookings: We use your information to schedule appointments and manage cancellations.
  • To send transactional SMS messages: We use your phone number to send One-Time Passwords (OTP) for verification, appointment confirmation and appointment reminders.

4. SMS and Mobile Data Privacy (Important)

We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

You have the right to review, change, or terminate your account at any time. If you wish to opt-out of receiving SMS reminders, you may do so by logging into your account, going into your profile and unchecking the "SMS Reminders" option.

7. Contact Us

If you have questions or comments about this policy, please contact us at:

Beauty Center Milanova
Hristo Smirnenski 22, Skopje, North Macedonia
Phone: +38970237119
Email: contact@beautycentermilanova.com
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